Home Health Care in Wilton


Ridgefield Visiting Nurse Association, aka/RVNA-Named as a Top Agency of the 2013 HomeCare Elite

Ridgefield Visiting Nurse Association, (RVNA),  which provides Home Health Care in Wilton, today announced that it has been named a Top Agency of the 2013 HomeCare Elite, a recognition of the top-performing home health agencies in the United States. Now in its eighth year, the HomeCare Elite identifies the top 25 percent of Medicare-certified agencies and highlights the top 100 and top 500 agencies overall. Winners are ranked by an analysis of publicly available performance measures in quality outcomes, best practice (process measure) implementation, patient experience (Home Health CAHPS®), quality improvement and consistency, and financial performance. In order to be considered, an agency must be Medicare-certified and have data for at least one outcome in Home Health Compare. Out of 9,969 agencies considered, 2,496 are elite.

The award is sponsored by OCS HomeCare by National Research Corporation, the leading provider of home health metrics and analytics, and DecisionHealth, publisher of the most respected independent newsletter in the home health profession, Home Health Line.

“The 2013 HomeCare Elite winners demonstrate a commitment to providing patient-centered care and serving as leaders in the home health community. Their success is a tribute that managing healthcare data and utilizing it for improvement initiatives lead to high quality care, and we recognize them for their outstanding achievements,” said Mary Oakes, senior vice president of post-acute at National Research. “We congratulate Ridgefield Visiting Nurse Association on being recognized as a top home care agency.”

RVNA’s, Theresa Santoro, President & CEO, credits an exceptionally talented and compassionate staff and Board of Directors with the agency’s ability to achieve recognition as one of the HomeCare Elite. RVNA is honored and thrilled to receive an award of this distinction,” said Theresa Santoro.

“HomeCare Elite recognition is a significant acknowledgement. The shift from fee-for-service to pay-for-performance payment models is reshaping the healthcare profession. And home health is proving to be an integral part of the continuum. In the face of value-based purchasing and care delivery model changes, the metrics that make up HomeCare Elite methodology shine an accountable light on an industry that may be the lynch pin to achieving affordable care at home,” said Marci Heydt, Product Manager for the post-acute care business group of DecisionHealth.


About RVNA

Founded in 1914, RVNA provides home health care in Wilton and community care services, supports public health and safety and promotes the highest quality of life in Western Connecticut 24 hours a day, 365 days a year. RVNA has developed a patient-centered model of services in which individuals and communities are educated in health and wellness practices, patients with acute and chronic conditions are provided vital care in their homes and community outreach programs are in place to help individuals remain healthy over the long term. Services include home health care, senior care solutions, disease management, an “aging-in-place” program called “Quality Living at Home”, maternal and child health care, immunization and vaccination clinics as well as educational and wellness programs.


RVNA Helps Seniors Remain Independent at Home



Five years ago, in response to a clear and pressing need for affordable, high-quality home health care and other services for independent seniors, the Ridgefield Visiting Nurse Association (RVNA) launched an innovative free service called Quality Living at Home, or QLAH.

Five years later that program is growing, thriving and providing a model for finding service providers for seniors who choose to “age in place” with help from vetted referrals to service providers.

“The QLAH program, created and funded by RVNA five years ago, has empowered many seniors in Ridgefield, Redding and — most recently New Fairfield — to remain independent in their homes with support from a safe, healthy, and socially connected environment. Today there are about 500 seniors that participate in and enjoy the benefits of this program,” said RVNA President and CEO, Theresa Santoro.

Now, in response to demand from that community, the program will be available in Danbury.

The nation’s elderly population continues to grow and the overwhelming preference of most seniors is to live at home as long as possible. This includes the more than 78 million baby boomers born between 1946 and 1964 who are demanding a more active and independent way to live in their later years. But traditional health care and other home-based support services can be costly.

Before the program was launched in 2008, RVNA consulted with other programs in the region and conducted its own 75 question survey of over 500 seniors in both Ridgefield and Redding. The majority of seniors said they wanted to continue to live at home. They also said that among their greatest concerns was having quality health care service such as home-based skilled nursing. They were also very concerned about the availability of transportation and being able to maintain their homes and properties. They said they were concerned about having enough money to live on. (In Ridgefield, for example, 51% of all households 75 and older live on incomes of less than $50,000 per year.)

In addition to the need, why did RVNA decide to launch the QLAH program?  First, RVNA already had the infrastructure to build it. RVNA already operated 24/7 and had a call center that received hundreds of calls about services available to seniors. Second, RVNA also was linked to an existing network of doctors, health care providers and other community resources.





What evolved was a 24/7 community information center linked to a community resource database of both fee-based and free services. Eloise Barron, RVNA director of health and wellness and a certified aging in place specialist, has run the RVNA information center since it was launched. In addition to healthcare services, resources available include referrals to documented, reference-checked electricians, plumbers, builders and other reliable sources of assistance for seniors.

“In Redding and Ridgefield safety checks are done with Ridgefield Fire Chief Heather Burford and Officer Knoche from the Ridgfield Police Department. The fire departments provide and install free smoke detectors. The police department checks firearm safety, provides surveillance of properties, safety locks and information on consumer fraud schemes,” Ms. Barron says. “We also help seniors find ways to have snow and ice removed from their properties and door-to-door transportation services when needed and available,” she says.

In the past five years RVNA has also emerged as an effective advocate for seniors by helping them to provide for their special needs, or resolve seemingly insurmountable problems. “Five years has taught us how to marshal resources from all sorts of places for all sorts of things,” Ms. Barron said.  “We started with a few essential services that we could offer to as many people as we could reach.  Then the program took off in Ridgfield, expanded to Redding and is now   expanding into New Fairfield and Danbury,” she said. “Through our extensive network of community service providers we offer seniors the additional reach and clout they need to help get things done.”

“Our QLAH program is now one of the fastest growing parts of RVNA,” RVNA’s Theresa Santoro said. “We receive questions from as far away as Alaska looking for help for loved ones in our community. By connecting people to the services and the help they need to stay independent – anywhere any time — we help them remain in their own homes in the towns they have lived in and love.”









Matters of the Heart

Matters of the Heart—A free forum on the latest in heart disease


Diagnosis, treatment and medications the heart is changing rapidly.  New advances have vastly improved cardiac care. This information is essential for everyone who wants to make good decisions about heart health. On June 11, sponsored by Ridgefield Visiting Nurse Association, Genesis Health Care and Western Connecticut Health Network.

Panelists are experts in their fields.  Dr. Brian Pollack, of Cardiac Specialists in Danbury, will discuss new procedures, such as TAVR (trans-arterial valve replacement) which makes valve replacement simpler, safer and appropriate for more patients.

Patrick Corbett, Clinical Pharmacy Specialist at Norwalk Hospital, will explain why there are so many different cardiac medications, their possible side effects and the newest approved medications being used.  Also on the panel is Emilie Howard, a Heart Champion Survivor and  author of “ Heart Stars,” a book about heart disease. The forum will be moderated by Theresa Santoro, RVNA President/CEO.

Discussion will be preceded by dinner at 5:30- 6 p.m.  Presentation: 7 p.m. on Wednesday, June 11 at Glen Hill Center, 1 Glen Hill Road, Danbury. Please R.S.V.P. by June 9 to 203-744-2840.



Wilton Home Health Care

A registered nurse is available 24-hours a day for at-home care in Wilton area. Nursing care is also available by appointment through visits to the VNA office.

Our team of skilled, Wilton home care professionals includes:

  • Primary Care Nurses
  • Psychiatric Nurses
  • Maternal/Child Health Nurses
  • Physical Therapists
  • Occupational Therapists
  • Speech Therapist
  • Medical Social Worker
  • Nutritional Counseling
  • Wound Care
  • Palliative Care
  • IV Therapy

Services are provided by the Multidisciplinary Home Healthcare Team working closely with the patient’s own physician.